Need Help Finding an In-Network Provider?
Contact the Administrative Office with Provider Network Questions
If you need help finding a Preferred Provider for medical/surgical or mental health/substance use disorder benefits, or have questions about using a non-Preferred Provider, or the penalty exception for services that are not available at the Preferred Provider Hospital or facility in Alaska, please visit the Find a Provider page or contact the Administrative Office at: Phone: (907) 276-1246 or toll free at (800) 478-1246, Monday – Friday from 8 am – 5 pm or by email: aetfhw@aetf.com.
