Test Your Benefit Smarts

Question: What should you do if you get sick or injured when you’re traveling? Check all that apply:

☐ Use Aetna in-network providers to keep my costs down. Go to Aetna Choice POS II (OpenAccess) to find providers, urgent care clinics, and hospitals throughout the U.S.

☐ See any out-of-network provider. I understand that if an Aetna provider is within 25 miles of where I receive care, the Plan will reduce the reimbursement rate by 20% and I will pay any amount exceeding the Plan’s allowed amount.

☐ Have a virtual visit anywhere in the U.S. at no cost to me! Use the Teladoc app, teladochealth.com or call 1-800-TELADOC (835-2362).

☐ Call my doctor’s office for a telehealth visit (if available). I’ll pay the usual office visit copay.

☐ Call 9-1-1 or go to the nearest hospital emergency room if I’m in a life-threatening emergency. Then call the number on my ID card if I’m admitted.

☐ If I’m out of the country, get medically necessary care from any qualified provider. Use a credit card to pay for services (to show the exchange rate), get detailed receipts (in English, if possible), then submit a claim for reimbursement when I get home.

Answer: All of the above! These options help you get care quickly and keep your costs down. Tip: Always show your Health Plan ID card for the best coverage.

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